Shipping and Returns

Shipping

We will ship items out within 48 hours of recieving completed payment, through our secure server.  

We charge a Flat Rate of $3.00 for shipping on all items, unless you request faster shipping services.

We ship through UPS Ground Mail with delivery confirmation on all packages in the US to the address provided upon checkout. If you give us the incorrect address you are responsible for the lost package. Orders are not shipped on Sundays or any Holidays. We are not responsible for any lost or stolen packages.  

To return or exchange your product, please mail it to: Indulgence Jewelers, 4001 Kennett Pike, Suite 130, Greenville, DE 19807 and insure the item for its total retail value. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

For any order questions please contact ashley@indulgencejewelers.com

Returns 

Items must be returned within 7 days to the date it was delivered to you. Anything after will be isssued a store credit.

At this time you will be issued a store credit through your account in the price of the item or items you sent back minus the shipping charges that were paid to get the items to you. We are not responsible for the return shipping charges, you will be responsible for that. You should expect to receive your credit within three-four weeks of giving your package to the return shipper, however, in many cases you will receive a credit more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return for store credit once we receive it (3 to 5 business days).

Also we suggest getting tracking for the package for we are not responsible for any lost in transit packages.

Please send returns to: 

Indulgence Jewelers

4001 Kennett Pike

Suite 130

Greenville, DE 19807

 

Please fill out the form below so that we are aware of your returned item: